All sales are final No returns on sterile items if a item is damaged in shipping and a photo is supplied of the package showing damage a replacement will be sent–
If you are ordering a Donor specimen vial kit you are eligible to change shipping dates or request a refund if you do so 24 hrs before the expected ship date.
RETURNS are accepted or REFUNDS once collection day has arrived due
to TYB already being used, this is a biological time-sensitive
shipment, FedEx offers refunds on shipping cost alone (currently suspended by FedEx due to COVID-19) if
delivery is late or not made.
The rest of your order is nonrefundable. Sterile Supplies once shipped will NOT be accepted for return. In the event of time delay or late delivery with FedEx, a Free delivery will be offered for your next cycle or a refund on shipping cost alone if no shipment is wanted.You are agreeing to pay for 24 hr FedEx priority overnight shipping along with an ICI insemination kit that uses the TYB Test yolk buffer refrigeration medium.You agree not to hold liable ICIbaby.com or the donor for any monetary support or parental rights.
By placing a Donor specimen vial order you agree you are 18 years or older.